Don’t get trapped in your echo-chamber The value of “diversity tension” and hearing the other side of the story
Fuel creativity Creativity is serious business: ten ways to spark your imagination and unlock new ideas
The illusion of competence Why we mistake our own incompetence for competence – and how to do a reality check
Talk to yourself The surprising benefits of having a chat with yourself – greater clarity, recall and focus
Manage your inner critic If the voice inside your head is constantly pulling you down, it needs to be disciplined
Beware of the ostrich effect! Turning a blind eye to uncomfortable truths makes you a poor decision-maker
If you are stuck, reframe! Are you solving the right problem? Reframing should be an essential part of your problem-diagnosis toolkit
Random encounters The wisdom of talking to strangers, and how to start a conversation with just about anyone
The power of regret Your regrets about the past can light the path to a more authentic, happier future
Beware of the Peter Principle With the right approach, a potentially incompetent manager can turn out to be a success
Boost your resilience Resilience is the secret to weathering the storm and coming out on the other side
