Beware of the ostrich effect! Turning a blind eye to uncomfortable truths makes you a poor decision-maker
Be a head-heart-hands “whole” leader Round out your natural leadership style to inspire people and execute strategic goals
Watch out, um, for those filler words! Weeding out meaningless words from your speech makes you a more credible communicator
If you are stuck, reframe! Are you solving the right problem? Reframing should be an essential part of your problem-diagnosis toolkit
Watch out for your CLHs! Identify and address your professional Achilles’ heel before it trips you up
Distracted by busyness Kick your addiction to constant busyness – it’s actually making you less productive
Random encounters The wisdom of talking to strangers, and how to start a conversation with just about anyone
